高中英语投诉信题目_英语高考投诉信

1.关于投诉信的英语作文

必背模版句型

I am writing to make a complaint about...

我写信是为了投诉……

I am most reluctant to complain, but...

我非常不愿意投诉，但……

One annoying aspect of your service is...

你们的服务项目中一个令人不满的地方是……

I have been pleased with your services for years, but now I feel very disappointed.

多年来我一直很满意你们的服务，但现在我非常失望。

I would like to draw your attention to the problem/fault...

我想让您知道这个问题/错误……

I am writing to inform you that I find... unsatisfactory.

我写信是为了告诉你我发现……令人非常不满意。

I wish to express my dissatisfaction/disappointment about...

我想表达我对……的不满/失望。

It would be highly appreciated if you could...

如果你能……我将万分感谢。

I trust you will take my complaints seriously and...

我相信你会认真对待我的投诉，并且……

I hope you will give due attention to this matter.

希望对此事你能给予足够的重视。

I would like to get this matter settled by the end of this month.

我希望能在月底解决这事。

I could not be more satisfied if you can kindly...

如果你能……我将会非常满意。

I would appreciate it very much if you could...

如果你能……我将非常感谢。

亲爱的先生、女士：

我写此信是要就我2007年8月25日从你们在菲利普大街上的商店里购买的一件羊毛衫进行投诉的。

Dear Sir or Madam,

I’m writing to complain about the recent purchase of a woolen sweater from your department store on Philip Street, on August 25, 2007.

我最近按照标签上的说明用冷水洗了这件羊毛衫，然而，当我将它从洗衣机里取出时，这件衣服却变形了，再也不合身了。

I recently washed the sweater in cool water, as per the instructions on the label. However, when I removed it from the machine, the garment was stretched out of shape and no longer fits.

我上周二（6月21日）打电话到店里，是与一位叫Morris先生的部门经理讲的，他电话里很是无礼，告知我说因为这件衣服是降价购买的，因此不能退换。对此，我深感不满，因为我多年来一直是贵店的忠实顾客，在此事件之前，从来没有过任何投诉。因此，我对受到如此待遇深感失望。

I phoned the store last Tuesday (June 21) and spoke to the department manager, a Mr. Morris, who was rather rude on the phone and informed me that I could not get a replacement sweater as it was purchased at a reduced price. I felt really upset, for I have been a loyal customer of your store for many years and until this incident, never have had any complaints. I, therefore, feel disappointed to be treated in such a manner.

然而，我的要求并不高。如果你们能够给我退换一件，或者为我办理退费，怎么方便就怎么办，我都会非常满意的。

期盼收到您的答复。

您真诚的

Kenny Gao

I would, however, be perfectly satisfied if you would kindly replace the sweater or refund my money, whichever is more convenient.

I look forward to hearing from you soon.

Yours truly,

Kenny Gao

关于投诉信的英语作文

　投诉信是顾客或客户为了维护自己的权利或者因为对某事不满而写的一种信。你有时可以把投诉信寄给报社，但通常你会把信寄给你所投诉公司的负责人。下面是我整理的投诉信的写作模板范文，以供大家学习参考。

　示例

　投诉信虽然是抱怨某事，但他的开头方式应该有礼貌，这样才能给人们一个好印象。另外一个要记住读投诉信的人未必是犯了个错误的人。

　投诉信的结构

　Introduction - Reason for writing the complaint

　开始段： 写投诉信的原因

　Main body - a. The necessary details: where you bought it, when and what the problem is. b. why you are complaining

　主段： a. 一些必要的细节： 你在哪里，什么时候购买了此产品，并且此产品有何种问题。 b. 你为什么要投诉。

　Conclusion - Say what you want the reader to do.

　结束段： 说明你希望读到这封信的人怎么做

　投诉某产品

　Dear Mr. Astor

　We have used your company as a supplier to our electric goods for ten years and until recently the quality of your products has always been good.

　However, on 4 May 2004, we took delivery of some radios which was of extremely poor quality. Many radios were damaged. We cannot sell them to our customers.

　I do hope that such a delivery will not be repeated and that your suppliers to us in the future will again be of high quality. If, however, we receive any further faulty products from you, we will be obliged to find another supplier to provider us with goods which meet our own high standards. I am sure you will be able to provide us with goods which meet our own high standards .I am sure you will be able to provide us with a satisfactory explanation.

　Your sincerely

　(我们公司把你们公司作为我们电器商店的供应商已经10年了。直到最近你们的产品质量一直很好。然而，我们在2004年5月4日收到的一些收音机质量极差，很多收音机坏了。我们不能可能在卖给我们的客户。我真的希望这种情况不再发生，并且希望你们将来所提供产品的质量还会提高。如果我们再收到次品，我们将不得不找另外的供应商提供满足我们高水准的产品。我确信您能给我一个满意的答复。)

　Dear Ms Foster

　I write regarding the recent purchase of shirt from your store on 8 May 2004.(Polite introduction - reason for writing the complaint)

　I recently washed the shirt in cool water. However, when I removed the shirt from the washing machine the shirt was stretched out of shape, and no longer fits.(The facts)

　I called your store yesterday and spoke to department head, Mr. Fox, who was rather rude on the phone and informed me that I am not able to get a replacement shirt as it was purchased at a reduced price. I have been a loyal customer for many years, and until this incident never had complaints. I therefore feel disappointed to be treated in such a manner.(The facts)

　I would, however, be perfectly satisfied if you would kindly replace the shirt or refund my money.(Polite ending - say what you want the reader to do)

　I look forward to your early reply.(Polite ending)

　Your sincerely

　Alan Biltong

　(我写此信是关于2004年5月8日从你的商店购买的衬衫的事。我最近在冷水中清洗了衬衫。然而当我把衬衫从洗衣机里拿出来后发现衬衫伸长变了，而且不再合适了。我昨天给你们商店打了电话，与你们部门的头福克斯说了此事。福克斯先生在电话中非常粗暴并且告诉我不能换衬衫，因为我在打折的时候买的。很多年来我一直是你们忠诚的顾客，并且在这件事情发生前从未有过投诉。因此我对你们对我的方式非常失望。如果你能给我换衬衫或者退款我将非常高兴。盼望你的回函。)

　投诉某种错误

　Dear Sir or Madam

　With reference to your invoice No. DH/600622 of 5 June 2004, we must point out that you seem to have made an error. Your invoice states that the consignment contained 300 bowls and your delivery contained only 300 bowls also, but in fact we placed the order for 500 bowls.

　We should be obliged if you could investigate these matters as soon as possible and let us have your comments.

　Your sincerely

　(根据您2004年6月5日的装货清单(单号DH/600622))，我们必须指出您可能犯了一个错误。您的装货清单些的事300个碗，并且您发送的货物也是300个碗。但实际上我们定了500个碗。我们要求您迅速调查此事并且告知我们您的建议。)

　投诉某种服务

　Dear Sir or Madam

　I am writing to express my dissatisfaction with the service I received while staying at your hotel during my vacation between the 1st and 5th of May.

　Although your hotel is rated as a five star, I found that the rooms were not cleaned on a daily basis, and that my bed was made up only every five days.The food in the restaurant was similarly disappointing . Not only was it extremely overpriced, but the quality was very poor. I was therefore forced to have to eat out in local restaurants.

　I trust you will take my complaints seriously, and make every effort to improve your service in the future. I would also greatly appreciate a discount on my bill(receipt enclosed).

　I look forward to hearing from you.

　Your faithfully

　(我些此信表达我对5月1日至5日度假期间在您的饭店所得到的服务很不满意。 虽然贵饭店是5星级，但是我发现你们并不是每天清扫客房，而且没个5天才收拾一次床铺。饭店里的餐厅的饭菜也一样糟糕。饭菜不仅价格贵而且质量很差，因此我不得不在饭店外面当地的餐馆用餐。我相信你们会认证考虑我的投诉，并尽最大的努力在将来提高你们的服务。如果您能给我上次的账单打个这我将不胜感激(随信附上收据)。盘我方您的来函。)

　投诉信常用套话

　->有礼貌地说明所犯错误或指出问题

　I am writing to complain about...

　I write to express my concern/dissatisfaction about...

　I would like to express my disappointment about...

　We have received your(invoice/consignment)...

　With reference to your invoice of ... I must point out...

　According to... , the correct figure is....

　On checking the goods, we discovered that 200 radios were missing. Your invoice states that the consignment contains radios, but in fact...

　->要求对方采取何种措施

　I will appreciate anything you can do to help me.

　I trust you will take my complaints seriously.

　I would, however, be perfectly satisfied if you would kindly replace the item or refund my money, whichever is more convenient.

　We should be obliged if you could investigate these matters.

　We should be thankful if you could give us a refund for the faulty goods.

　We shall appreciate very much if you could replace the damaged goods by Tuesday.

　->盼望对方回复

　I look forward to hearing from you soon.

　I look forward to hearing from you at your earliest convenience.

　I look forward to your early reply.

　投诉信常用套话

　1.投诉信手段用一般现在时。

　2.中间段用一般正在进行时和一般过去时。

　3.结束段用将来时。

　4.人称用第一人称。

Dear Sir:

My name is LiHua, I am writing to tell you something about our library.

Last Saturday, I was going to our library with my friends. We are very disapponited with the

librarian.His attitude is too bad,so my friend was very angry.When my friend ask him why ignore us , he is very aggressive for us and say you don’t see me I am very busy. Besides, the environment is too dirty.So I do hope you can improve it.

Thank you for your time and kind consideration.

Sincerely yours

LiHua